Network Information

The Network Operations Center (NOC) is served by two separate high-speed OC-48-capable fiber optic connections and utilizes multiple Tier-1 Internet backbone providers. The facility is fitted with waterless fire-suppression systems, UPS and back-up generators, and environmental controls to ensure high-quality, uninterrupted service. The NOC is continuously monitored 24 hours a day, seven days a week. We've taken several crucial measures to make our world-class network infrastructure reliable and secure:

Imagine having the top 10 Tier One Providers in 1 location.
Now Imagine have a routing technology that is smart enough to choose the best route from one of the top 10 providers!
InterNAP makes this a reality with smart routing and 10 Tier One Providers all in one location.

FastServers has created an innovative way of using the existing Internet network infrastructure to route your data and avoid the Internet's points of congestion. We utilize an Overlay Network that is armed with intelligent routing technology to get your data from point A to point B in the fastest, most reliable, and least-congested path possible.

Unlike some providers who randomly choose public NAPs or private peering points, FastServers routing technology immediately sends customer data out along the correct Internet backbone. For FastServers customers, the optimizing effects of our proprietary network architecture and advanced routing technologies dramatically boost performance.

Physical security for safeguarding your site and data
The latest in camera systems monitors both interior and exterior facilities around the clock. Access is limited to authorized personnel only, and strictly enforced by electronic access cards, biometric scanning, and guards.

Environmental control features for maximum reliability
To reduce downtime, our centers feature advanced fire suppression systems, surge suppression, specialized heat and smoke sensors, separate fire zones below the floor and above the ceiling, raised flooring for improved server environment, as well as temperature, humidity, static and airborne particle controls.

Redundant systems to maximize your connectivity and uptime
We build in redundancy to ensure that your site is open for business. This includes Cisco routers, Layer 2 and 3 switches, our power system generator in addition to our regular grid electrical power, and our backbone. Each server is protected by our fire suppression system and multiple air conditioning systems (HVAC: Heating Ventilation Air Conditioning). In addition, we keep a supply of drives, network cards, processors, motherboards and every other piece of equipment that has even a remote chance of failure. We also use a multiple-SCSI backup cluster system for data storage and recovery.

Unparalleled customer service support for fast problem resolution
FastServers Network Operations Centers provide 24/7/365 monitoring of our customers' servers, network status and our connectivity to upstream backbone providers. Our expert technicians identify potential issues and provide resolutions before any problems occur. With access to servers from the monitor room, support and administration personnel continually monitor systems, answer customer questions online and on the telephone and troubleshoot any problems

Overall Features of FastServers Network

• Three Geographically different locations for added redundancy, networks, and high network performance.
• Three Tier 1 providers with a focus on International peering, redundant network design, and overall unlimited capacity.
• 2 facilities have been up and running for over 3 years with an established uptime of over 99.99% and 100% combined uptime between any 2 data centers. At no time in the past 3 years have more than 1 of the facilities been unreachable via the Internet.
• FastServers has direct support from all network administrators that includes the ability to control routes, peering, and network functionality.
• FastServers has 24 hour onsite support at all facilities, this is not outsourced support but rather our direct employees.
• The network facilities themselves have been selected based on true backbone connectivity, redundant networking, and high availability data center design.